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Does my child need a referral to make an appointment?

You do not require a referral to make an appointment, however, you are unable to claim Medicare rebates for your sessions without a referral. Private Health Insurance rebates may be available. Please check with your provider before your appointment.

Who can provide a referral?

A General Practitioner, Paediatrician or Psychiatrist can provide a referral to see our practitioners.

What Medicare rebates are available?

You can instantly claim your Medicare or private health rebate via our HICAPS electronic claims system. This means your out-of-pocket expenses will be as low as possible.

Medicare Options

Speech and OT

Clients may be eligible for Medicare rebates on speech pathology and OT services after obtaining, from their GP, one of the following plans listed below:

  • Chronic Disease Management (CDM) Plan (previously known as The Enhanced Primary Care (EPC) Program) provides clients with five partially rebated sessions with an allied health professional per calendar year.
  • Helping Children With Autism – Access to Assessment provides clients with 4 sessions with an allied health professional to undergo assessment for Autism Spectrum Disorder.
  • Helping Children With Autism – Access to Treatment Plan provides clients with 20 sessions with an allied health professional. These rebates can only be used once in the child’s lifetime, they must be obtained from a Paediatrician before their 13th birthday to be used by their 15th birthday.
  • Families with private health cover may be able to claim rebates for Speech Pathology services. Please consult your private health fund for more details.


Clients may be eligible for Medicare rebates on Psychology services after obtaining from their GP or Paediatrician, one of the following plans:

  • Mental Health Care Plans provide six partially rebated sessions of ‘Focused Psychological Strategies’. A further four sessions may be available after a review is provided to referring doctor by the Psychologist.
  • Helping Children with Autism – Assessment – four partially rebated sessions for your child to undergo assessment for Autism Spectrum Disorder
  • Helping Children with Autism – Treatment – allows you child to receive up to 20 sessions of Psychology treatment before their 15th birthday (if obtained before 13th birthday).

Is Futures In Mind a registered NDIS provider?

Futures In Mind is not a registered NDIS provider but we do accept clients with NDIS funding who self-manage their funds or are Plan-Managed.

Does the referral have to have a specific practitioner on it?

Medicare no longer require your referral to contain the name of a practitioner or service on it. If the referral states “Dear Psychologist” or another practitioners name, this is sufficient to meet Medicare requirements.

How much will it cost?

Our fees are currently set at a significantly lower rate than that recommended by the Australian Psychological Society. Our rates are reviewed annually on July 1st.Please contact the clinic for information about fees for specific services.

Can my child be bulkbilled?

Futures In Mind is a private clinic and we do not bulkbill in the clinic.

How often will my child need to attend?

Assessment and therapy services are tailored to each individual’s needs. The optimal frequency of sessions will be discussed with you at the initial session with the practitioner.

How many sessions will my child need?

We provide an individualised service to all clients thus the number of therapy sessions will vary according to your child’s needs. This will be discussed with you at your first session with our practitioners.

Do I have to pay on the day?

Futures In Mind is a private clinic, and we require full payment of your account on the day of consultation. Payments may be made by cash, EFTPOS and credit cards (Mastercard and Visa only). Please speak to us before the appointment if you have any queries or concerns.

Are sessions confidential?

We try to maintain confidentiality as much as possible. Children need to have a private space where they can freely express their thoughts and ideas without the scrutiny of parents.


Our policy is that confidentiality must be broken if a child threatens to seriously harm themself or others or your child is being harmed by somebody else. Your child’s safety is our priority.


If you have given permission (verbal or written) to talk with a third party, such as a GP or school, we will discuss any relevant issues with them.

For young children, parental involvement is necessary for change, and we therefore encourage you to participate in a brief review and summary of the session with your child, at the conclusion of the session.

Teenagers are usually more concerned with privacy. We encourage teenagers to share a review of the counselling session with you. However, we do respect their right to share only to the extent that they are comfortable in doing so.

What if I can’t make it to the appointment?

Futures In Mind has a late cancellation policy. We understand you may need to change your appointment but please provide at least 24 hours notice to avoid a late cancellation fee of 50% of your appointment cost. Unfortunately less than 3 hours notice will incur the full appointment fee.

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